{"id":7527,"date":"2024-08-09T17:01:00","date_gmt":"2024-08-09T17:01:00","guid":{"rendered":"https:\/\/itsveterans.com\/?p=7527"},"modified":"2024-08-09T17:01:00","modified_gmt":"2024-08-09T17:01:00","slug":"va-and-the-biden-harris-administration-announce-new-government-wide-website-call-center-to-protect-veterans-from-fraud-and-scams","status":"publish","type":"post","link":"https:\/\/itsveterans.com\/?p=7527","title":{"rendered":"VA and the Biden-Harris Administration announce new government-wide website, call center to protect Veterans from fraud and scams"},"content":{"rendered":"<p class=\"tni-source-date\"><strong>Originally published:<\/strong> 2024-08-09T17:01:00+00:00. Historical source article: benefits, rules, amounts and deadlines may have changed. Check the official source for current information.<\/p>\n<p><strong>WASHINGTON <\/strong>\u2014 Today, the U.S. Department of Veterans Affairs and the Biden-Harris Administration announced the launch of <a href=\"https:\/\/vsafe.gov\/\" rel=\"noopener\">VSAFE.gov<\/a> and 1-833-38V-SAFE (1-833-388-7233) \u2014 a new government-wide website and call center designed to protect Veterans, service members, and their families from fraud and scams.<\/p>\n<p>These new resources will help inform Veterans and their families of common fraud schemes, give them tools to protect themselves, and provide an outlet for reporting and further assistance. Launched as part of the White House VSAFE (Veterans, Servicemembers, and Families Fraud Evasion) interagency Policy Council effort, the call center and website combine resources from the Consumer Financial Protection Bureau, Department of Defense, Department of Education, Department of State, Federal Communications Commission, Federal Trade Commission, Internal Revenue Service, Office of Management &amp; Budget, and Social Security Administration to ensure that there is no \u201cwrong door\u201d approach for Veterans and service members to access reporting tools and resources to combat fraud.<\/p>\n<p>Fraud prevention resources are particularly critical at a time when VA is delivering more care and more benefits to more Veterans than ever before under the PACT Act, which was signed into law by President Biden two years ago tomorrow. This influx of new benefits may make Veterans, service members, and families targets for bad actors. VA and the entire Biden-Harris Administration are laser-focused on getting these heroes the tools they need to avoid fraud and scams.<\/p>\n<p>\u201cThis new call center and website are a one-stop-shop for Veterans, service members, and their families to help avoid fraud and scams,\u201d said <strong>VA Secretary Denis McDonough.<\/strong> \u201cWe know that more Veterans than ever before are now receiving VA benefits, which sadly means that more bad actors are trying to steal those benefits. That\u2019s why we\u2019re launching these tools: to give these heroes every tool at the federal government\u2019s disposal to protect themselves and their families.\u201d<\/p>\n<p>\u201cPredatory actors are constantly looking for new ways to exploit new and evolving technologies to target service members, compromising their personal data and financial stability as well as their military readiness,\u201d said <strong>Consumer Financial Protection Bureau Director Rohit Chopra<\/strong>. \u201cThe VSAFE initiative is a key component of a whole-of-government collaboration to protect veterans from fraudsters and scammers, and the CFPB is committed to working with our partners in this important effort.\u201d<\/p>\n<p>\u201cUnder President Biden, the Department of Education has taken seriously its role in preventing and responding to scams and fraud targeting servicemembers, veterans, and their families in the federal student aid programs. We have stepped up enforcement efforts, expanded partnerships with other state and federal agencies, and issued a number of new regulations\u2014including closing the 90\/10 loophole that encouraged predatory colleges to target veterans and servicemembers. Today, we are pleased to join the White House and other partner agencies across the federal government in standing up a new central hub for servicemembers and veterans to report fraud and connect with the proper agency to assist them,\u201d said <strong>Under Secretary of Education James Kvaal<\/strong>.<\/p>\n<p>\u201cThe White House\u2019s scam and fraud evasion campaign has provided the Department of Defense an opportunity to connect with twenty-six federal agencies to coordinate, collaborate and create long term partnerships to identify and prevent scams and fraud. The comprehensive website and toll-free helpline will provide centralized, vetted, information from across the Federal government for Service members, veterans and their families,\u201d said<strong> Performing the Duties of the Under Secretary of Defense for Personnel and Readiness Ashish Vazirani<\/strong>.<\/p>\n<p>\u201cThis initiative will bring together the expertise from across the federal government in support of veterans, service members, and their families.\u00a0The FCC is proud to be a part of this important work to combat fraud that too often targets these households,\u201d said<strong> FCC Chairwoman Jessica Rosenworcel.\u00a0<\/strong>\u201cTo that end, the FCC continues to work with its federal partners to protect veterans, service members, and their families from scammers pushing misleading \u2018debt relief\u2019 robocalls.\u00a0We have put these bad actors on notice that they can\u2019t target people with this junk and take advantage of their efforts to build a better financial future for themselves.\u201d<\/p>\n<p>\u201cThe U.S. Department of Veterans Affairs\u2019 establishment of this essential website and hotline is a proactive measure to help protect veterans, service members, their families, and consumers alike from vicious scams. These centralized resources will help consumers better safeguard their assets, obtain accurate information, and report fraud,\u201d said <strong>Acting Social Security Administration Inspector General Michelle Anderson.<\/strong> \u201cIn collaboration with SSA, the Office of the Inspector General is excited support this initiative and collaborate across government, as we have successfully done with our Slam the Scam Day initiative over the last five years. We know firsthand that partnerships exponentially increase public awareness and significantly help to combat scams and fraud.\u201d<\/p>\n<p>\u201cThe FTC stands shoulder to shoulder with its sister agencies, fully committed to serving veterans, servicemembers, and their families. Protecting military consumers from fraud and other illegal practices has long been a priority for the Commission \u2014 from cases like Harris Jewelry and Career Step, to rulemakings to address scams and illegal business practices that target those who serve our nation, to data analysis of military reports to the FTC\u2019s Consumer Sentinel, to our education and outreach work at MilitaryConsumer.gov and co-leading Military Consumer Month with DoD\u2019s Office of Financial Readiness and the CFPB\u2019s Office of Servicemember Affairs. We\u2019re proud of the Agency\u2019s work with our VSAFE partners. By collaborating to create a centralized hub for fraud prevention resources, we\u2019re ensuring veterans, servicemembers, their families, caregivers, and survivors get the access to the help they need right when they need it. We look forward to these efforts deepening the ability of all member agencies to better serve the military community,\u201d said <strong>FTC Bureau of Consumer Protection Director Samuel Levine<\/strong>.<\/p>\n<p>\u201cThe Internal Revenue Service is proud to partner with other agencies to help veterans and their families impacted by fraud or identity theft. Making it easier for those who have served and sacrificed is the right thing to do. We look forward to\u00a0the\u00a0ongoing collaboration and partnership,\u201d said<strong> IRS\u00a0Taxpayer Services Chief Ken Corbin.<\/strong><\/p>\n<p><strong>Key new resources include:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Launching a centralized website for support and reporting:<\/strong> VSAFE.gov is a fraud prevention, response, and reporting information hub.\u00a0Information from across federal agencies can be accessed in one place, making it easy for Veterans, service members, and their families to find out more about different kinds of fraud, to get assistance, and to report.\u00a0<\/li>\n<li><strong>Opening a centralized call line for Veteran and service member complaints<\/strong>: VSAFE is standing up a single shared call line, 833-38V-SAFE, to aid in the \u201cno wrong door\u201d approach.\u00a0Veterans, service members, and their families and survivors can call one single number to get help with fraud, scam, and predatory practice related concerns.\u00a0Depending on the kind of issue facing the caller, callers will be routed to the correct federal agency to address their specific concerns.<\/li>\n<li><strong>Creating common call center training materials to ensure Veterans and service members are routed to the relevant agency no matter which federal agency they initially call: <\/strong>Even if individuals do not utilize the centralized call line, all VSAFE agency fraud call centers have been trained to connect callers to the best agency to handle their report and provide help.\u00a0These coordinated responses are guided by joint reference materials utilized by agency representatives.\u00a0This approach minimizes confusion, and gets Veterans, service members, and their family members routed to the best support as effectively and efficiently as possible.<\/li>\n<\/ul>\n<p>VA encourages Veterans, transitioning service members, and their families to remember they do not need to pay anything to apply for VA health care or benefits. Instead, at no cost, they can safely apply directly with VA through VA.gov or with a <a href=\"https:\/\/www.va.gov\/get-help-from-accredited-representative\/find-rep\/\" rel=\"noopener\">VA-accredited service representative<\/a>.<\/p>\n<p>This is just one component of the government-wide effort to protect Veterans from fraud. VA is also launching a strategic communications campaign to spread awareness of the rising threat of claims predators and conduct outreach to Veterans, and their family members, caregivers, and survivors in order to equip them with information and guidance to protect their earned benefits.\u00a0Additionally, VA is sending cease and desist letters to predatory actors, conducting public outreach to educate Veterans about the risks, launching this new one-stop-shop resource page for Veterans, creating a <a href=\"https:\/\/benefits.va.gov\/benefits\/docs\/fraud-protection-kit.pdf\" rel=\"noopener\">Veteran fraud protection resource kit<\/a>, and much more.<\/p>\n<p>All Veterans, service members, and their families are encouraged to visit <a href=\"https:\/\/vsafe.gov\/\" rel=\"noopener\">VSAFE.gov<\/a> to learn more and what to do if experiencing fraud.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<p>\u00a0<\/p>\n<hr>\n<p class=\"tni-attribution\">Source: <a href=\"https:\/\/news.va.gov\/press-room\/va-and-the-biden-harris-administration-announce-new-government-wide-website-call-center-to-protect-veterans-from-fraud-and-scams\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">U.S. Department of Veterans Affairs<\/a>. Its Veterans is an independent publication and is not affiliated with or endorsed by the U.S. government.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Launch of VSAFE.gov and 1-833-38V-SAFE (1-833-388-7233) \u2013 a new government-wide website and call center designed to combat fraud.<\/p>\n","protected":false},"author":1,"featured_media":67,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,31],"tags":[],"class_list":["post-7527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fraud-scams","category-money-consumer-protection"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VA and the Biden-Harris Administration announce new government-wide website, call center to protect Veterans from fraud and scams - Its Veterans<\/title>\n<meta name=\"description\" content=\"Launch of VSAFE.gov and 1-833-38V-SAFE (1-833-388-7233) \u2013 a new government-wide website and call center designed to combat fraud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itsveterans.com\/?p=7527\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VA and the Biden-Harris Administration announce new government-wide website, call center to protect Veterans from fraud and scams - 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